Hi Community,
There is a particular requirement where we need report of RITM tickets which have skipped approvals.
It is possible to report on RITM tickets that have skipped approvals? Likely because the approval step did not have the right/active user and then skipped them to move to the next step.
Can we create a report which would show any tickets that have skipped an approval?
Or do you need to define the condition in the workflow first?
Thanks in advance.
