What's new in Vancouver Release for Automation Engine?

[Prasad Velamuri]

With our continued dedication towards driving innovation in the hyperautomation space, we’re excited to unveil new features and enhancements for Automation Engine as part of the Vancouver release. By closely listening to our customers and aligning with market needs, we've enhanced our core capabilities including Integration Hub for API-led integration, RPA Hub for UI-led integration, Stream Connect for Apache Kafka, and Document Intelligence. What’s more, we’re excited to introduce Process Mining for External Data as a new capability in Automation Engine. Let’s explore how these enhancements accelerate automation development and deliver greater business value!

1. Integration Hub - Empowering Seamless Integration
   
   • Spoke Generator: A game-changer that transforms how you develop spokes without deep dives into code. By minimizing manual interventions with the OpenAPI Step, businesses can accelerate integration, reducing time to market and boosting operational efficiency.
   • Updated JSON builder step:The ability to construct intricate JSON payloads without code means enhanced accuracy in data communication, helping to ensure error-free integrations and swift business responses.
     

2. Robotic Process Automation (RPA) Hub – Automating repetitive tasks for enhanced efficiency

   • Robot Calendar Edit Mode & Scheduled Maintenance Days: These improvements help with uninterrupted automation execution, directly translating to consistent business operations and enhanced user trust.
     
     
   • Enhancements: From code quality checks to robot pools, we're ensuring that businesses maintain superior automation standards while achieving optimal resource utilization, driving efficiency, and reducing operational costs.
     
     
   • Connectivity and Utility: Our suite of new connectors and templates means businesses can expand the horizons of automation, making RPA a ubiquitous solution across departments.

   • Here are our new sample templates:

     • Oracle EBS AR Transaction Robot template - Use the robot template in the Oracle E-Business Suite (EBS) Accounts Receivable (AR) Transaction to create the transaction records in EBS application - Clear Browser Cache Robot template
     • Clear Browser Cache Robot template cleans the all-time cookies, other site data, cached images, and files from the browsers like Microsoft Edge and Google Chrome
     • Copy Excel to SQL table data Robot template - Use the Copy Excel to SQL table data Robot template to copy the Microsoft Excel table data to SQL database table.
     • Convert Excel to XML Robot template - Convert a Microsoft Excel file to an XML file by using the user plugin built on VB.Net code in the Convert Excel to XML Robot template.
     • Download File from OneDrive Robot template - Download a file from Microsoft OneDrive to your local folder.
     • Upload File from OneDrive Robot template - Upload a file from Microsoft OneDrive and provide read and write access to the file for recipients.
     • Share File from OneDrive Robot template - Share a file from Microsoft OneDrive and provide read and write access to the file for recipients.
       
       

3. Document Intelligence - Deciphering Documents with Precision

   • Document classifier: Classify and extract vital data efficiently, leading to faster decision-making and reducing manual overheads, thereby driving down operational costs.
   • Advanced Extraction Capabilities: Extract values faster, validate with agents, and effortlessly duplicate or export use cases. The enhanced capabilities mean businesses can react faster to insights derived from documents, creating an agile and responsive enterprise environment.
     
     

4. Stream Connect for Apache Kafka- Optimizing High-Volume Data Imports for Informed Decisions

   • Topic Management: By centralizing stream management, businesses can accelerate data-driven decisions without platform hopping, ensuring swift actions and real-time responsiveness.
   • Relative Weights Feature: Prioritizing high-value data streams ensures businesses focus on critical insights first, enabling proactive measures and strategic planning.
     
     

5. Process Mining for External Data - Enhancing Visibility for Process Perfection

   • Efficient External Data Mining: By illuminating external data, businesses can identify and rectify process bottlenecks, leading to streamlined operations and elevated customer satisfaction.
   • Automated Findings Capability: By auto-detecting process inefficiencies, businesses can proactively refine workflows, ensuring consistency and process perfection, leading to enhanced delivery timelines.
   • Dashboard Widget: Integrating insights directly into dashboards means real-time visibility into operations, empowering businesses to stay agile and pivot rapidly.
     
     

These Automation Engine enhancements are more than just a set of features; they reinforce our commitment to drive business value, enhance operational efficiency, and ensure agility in an ever-evolving market landscape. Dive deeper, explore, and let's reshape the future of enterprise operations together with ServiceNow's Automation Engine!