With our continued dedication towards driving innovation for Intelligent Automation, we’re excited to unveil new features and enhancements for Automation Engine as part of the Washington D.C. release.
By closely listening to our customers and aligning with market needs, we've enhanced our core capabilities including RPA Hub for UI-led integration, Integration Hub for API-led integration, Stream Connect for Apache Kafka, Document Intelligence, and Process Mining for External Data.
Let’s explore how these enhancements accelerate automation development and deliver greater business value!
- RPA Hub
- Embedded Task Automation: Improve your productivity by initiating RPA automations directly from ServiceNow forms in a user-friendly experience with full monitoring capabilities in real-time.
- Automated Logs: Maintain an accurate recording of automation activities with Automation Logs, enabling quick troubleshooting of bottlenecks and issues in any automation stage.
- Other enhancements:
- Graceful Stop: Stop unattended bots with published and in-maintenance status listed so you can easily pick up where you left off.
- Integration Hub
- Spoke Generator V2: Accelerate spoke development with new autofill and Store recommendation capabilities.
- Document Intelligence
- Draw Tool: Intuitively extract information directly from documents with the new Draw Tool. With the tool comes increased limits and more advanced AI models to cover more use cases.
- Stream Connect for Apache Kafka- Optimizing High-Volume Data Imports for Informed Decisions
- Message Replicator: Reduce the need for third-party replicators by automating message replication between local Kafka environments and ServiceNow Hermes, thus also helping save time.
- Process Mining for External Data
- Multi-dimensional process mining: Get true end-to-end process visibility with multi-dimensional projects, where you can visualize ServiceNow and external process data in a single map.
The enhancements we’ve made for Automation Engine are more than just a set of features; they reinforce our commitment to drive business value, enhance operational efficiency, and ensure agility in an ever-evolving market landscape. Dive deeper, explore, and let's reshape the future of enterprise operations together with ServiceNow's Automation Engine!
