Adding tooltips to Agent workspace

preeeti majhi
Tera Contributor

Hi All,
I have requirement where I need to add tooltip on the agent workspace forms. During my analysis I found that we can use field decorates to achieve it. But I am having no luck when it comes to show tooltips on dialog window and on headers of related item. If anyone has worked on this similar requirment or have knowledge on this please help me out. 
Thank you in advance. 🙂

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Correct !! either for dialog window or related items not possible.

Kindly mark the applicable answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

View solution in original post

4 REPLIES 4

Community Alums
Not applicable

Hi @Preeti Majhi ,

Unfortunately, this functionality is not currently supported in Agent Workspace.

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

I am able to add the tool tips on the form. Please see the below screenshot.
find_real_file.png

So are you saying its not poosible when it comes to dialog window and on related items? 

Community Alums
Not applicable

Correct !! either for dialog window or related items not possible.

Kindly mark the applicable answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

Hi Sandeep

Will this work in the other sections as well like the scope and overview shown on the picture?

It is my understand, it can only be applied in the "Details/General information" forms?