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Forum Posts

Query Regarding Missing Fields in Database View

Hi Team,I hope everyone doing well.  I have a query regarding a database view I recently created a database view with one table for a project requirement. The view is based on a single table. My expectation was that all fields from the main table wou...

SaiKrishnaR by Tera Contributor
  • 1018 Views
  • 4 replies
  • 0 helpfuls

Need a guidance on our project

Hi everyone, hope you're doing well! I’m currently working on a ServiceNow application development and I’m in need of some hands-on guidance to move forward effectively.The app involves features like:Scoped application developmentCustom forms and UI ...

Community Alums by Community Alums  
  • 1226 Views
  • 2 replies
  • 0 helpfuls

Resolved! Integration with Twilio

I am trying to integrate ServiceNow with Twilio, so after collecting the SID and token. How to proceed?

Hemanth EK by Tera Contributor
  • 2050 Views
  • 4 replies
  • 3 helpfuls

Parent incident not generated child incident

Hi Team, we have one issue regarding child incident not generated for parent incident when the email communication happened on a closed parent incident which was working earlier. Here what we need to check and what could be the reason behind not gene...

reddyvenugo by Tera Contributor
  • 1243 Views
  • 2 replies
  • 0 helpfuls

How to ignore case sensitivity in flow designer

Hi all, My requirement is as follows,I have a set of 10 keywords.( eg, Password)I have to check if any of the keywords is present in my interaction's short description and if so i've to create an incident. This has to be done in flow designer and thi...

Swetham by Tera Contributor
  • 4800 Views
  • 5 replies
  • 7 helpfuls