I just learned that the KB article numbering is off.

[Deepa12]

I just learned that the KB article numbering is off. Similar to what was happening with the knowledge blocks, when creating a new article, it is reusing an existing article number.please assist me to where to check the issue to fix it.

[Abhinandan Bhan]

Open any submitted Article and right click on Number Label and Select "Configure Dictionary"

In the opened record select "Default Value" Tab.

In Default Value Tab set field as mentioned below:

Use dynamic default : True

Dynamic default value: Get Next Padded Number

[Abhinandan Bhan · Accepted solution]

If the solution works for you,  please do mark it helpful.

[Abhinandan Bhan]

If the solution works for you,  please do mark it helpful.