Integration with Twilio

[Hemanth EK]

I am trying to integrate ServiceNow with Twilio, so after collecting the SID and token. How to proceed?

[Sneha KH · Accepted solution]

Hello @Hemanth EK ,
Refer this doc: https://www.servicenow.com/docs/r/servicenow-platform/notify/t_ConfigureNotifyWithTwilio.html

You can also create REST message to trigger SMS. Other than this you can use BR to call Twilio API.
Try this !

[Hemanth EK]

Which one is best to proceed?

[Sneha KH]

You can procced by filling SID and Auth token in Twilio Direct Configuration.

[Diksha Gautam K]

Check this doc

How to set up Twilio Spoke - Support and Troubleshooting