Need to create a dashboardThe requirement i for Testing Coverage Ratio (Release or Deployment Level)

[Swetha M]

The requirement is to have a dashboard for " Testing Coverage Ratio" with standard report - Test Cases Actual Executed / Test Case Planned.

I know we have a testcase table and a test case instance table. But these two are not related. So Im stuck here and need some inputs to start with.

Any help is appreciated 

Thanks in advance!

[Tarun Kumar4]

There is actually a OOB way to get the Testing Coverage Ratio using ServiceNow’s built-in test management flow. Here's how it works step by step:

1. Start with a Test Plan – this defines what you want to test.
2. Create a Test Cycle – this breaks the plan into phases or rounds.
3. Add Test Execution Suites – these group your test cases for execution.
4. Assign Test Executions to your test cases.
5. Run the tests and update their execution status (like Passed, Failed, Not Executed).

Once the statuses are updated, ServiceNow can automatically calculate the Testing Coverage Ratio by comparing how many test cases were planned vs. how many were actually executed.

[Swetha M]

Hi @Tarun Kumar4 ,

Thanks for your response!

We just got the project handover. I looked into the system and I see they have test management configured and being used. If incase I need test coverage ratio, do we have any field/reports that SNOW has OOTB?

[Swetha M]

@Tarun Kumar4 ,I see there is an OOTB dashboard 🙂 Thanks much for ur inputs 🙂