Great video on explaning the Technical Services. And time-wise spot on, as we are planning al our infrastructure services to be remapped to Technical Services.
You sound very enthusiastic about the Dynamic CI Group, and surely it is, but in practice, as we are migrating, a real pain if you have to create 800+ Dynamic CI Groups. First to create the DCG, then the group and the query. Does ServiceNow have something in the shop to help me out? Like an add-on on the CMDB Query Builder, so when you create the query, and with a push on the button the group and DCG is created? Would b e a great help to all of us.
And, indeed as you mentioned in your comment to @Tobias , with setting op the DCG, we also need control if CI’s are all part of a DCG/TSO, so really looking forward to see what the Health dashboard could bring.
Again thanks for the Youtube and looking forward to you next one.
