Seeking CMA/MVP Guest Speaker for "The Agentic Era" Event in Jaipur

Hello Community,The Dotsquares ServiceNow team is hosting an exclusive technical meetup in Jaipur on Saturday, June 6th, titled "The Agentic Era – ServiceNow Jaipur." We are looking for a ServiceNow MVP, CMA, or CTA based in or near Rajasthan who wou...

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Is my current service structure aligned properly to the CSDM?

Hey everyone! After the post a couple weeks back about business applications and service instances, I have been trying to dig deeper into the conversations here and make sure I'm not misunderstanding anything else. That said, I am also trying to come...

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CSDM 4.0 Life Cycle: How to implement it?

A few months ago, I published the community article „CSDM 4.0: (any) Status attribute vs. Life cycle“, which describes the way to approach „legacy“ status attributes and the new Life Cycle. In this article, I will focus on how to get the new Life Cyc...

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Hide a report in servicenow

I want to hide the “Monetary Benefit” report for users who are not the Project Manager of the related project.To achieve this, I created a Read ACL at the table level on the benefit_plan_breakdown table. The intention is to restrict read access for u...

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How to Prevent SGC for Microsoft Intune from deleting CMDB records

We are using the Service Graph Connector for Microsoft Intune to sync hardware devices into the CMDB (e.g., cmdb_ci_computer). I noticed that when a device is wiped in Microsoft Intune, the connector automatically deletes the corresponding hardware r...

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ServiceNow with PowerBI semantic models

Has anyone integrated ServiceNow with Power BI semantic models for consuming KPI data via API?We are currently using the Power BI REST API (executeQueries) with a service principal, but exploring if there are any alternate approaches (e.g., Workflow ...

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What is the best practice or CSDM way to track AI Agents or Robotic Processing Agents in CMDB

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how to recover my certificates after complete loss of my account

Hi everyone,I recently left the company I was working and I need help recovering my certificates. I do not have access to my account at all, as I used company's email to log in to nowLearning. Is there a way to access my account?

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Bulk creating data in a table

How can I bulk create Taxonomy Node in the spm_taxonomy_node table without Transform map? The sample data is below -  Name ParentService PortforlioBusiness DigitalShared & Corporate DigitalWorkplaceBusinessDigitalCustomer ServiceBusinessDigitalManufa...

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Reverse Sync Choice - Quick Question

Hey Folks,I've been working on implementing CSDM 5 (enable lifecycle controls) to our Dev, but I can't find anything online and didn't find any info in the CSDM 5 Whitepaper PDF for the reverse sync choice attribute. However, it is my understanding t...

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Why is CSDM Data Foundation Playbook using legacy Relationship between Application and Business App?

While preparing for CIS-DF and listening to video within CSDM Fundamentals University Training,  section Terminology And Initial Considerations , around 10:45, it's mentioned that with CSDM 5 the relationship between Application Services and Business...

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