Application and Plugins for Telecommunication Product

D Trivedi
Tera Contributor

Hello experts,

 

I am going to start project and have below Telecom related products in consideration;

 

TSM (ITSM + CSM)

Product Catalog Management

Sales and Order Management(Telco)

Field Service Management (Telco)

 

I understand there are several plugins i will have to install to start implementing above and many of them are individuals inside each one of them (i.e SOMT has around 15-20 plugins).

 

I wanted to find out, what sequence i will have to follow so that each application are correlating with each-other.

 

Thanks,

DT

 

7 REPLIES 7

Simon Hendery
Tera Patron

@D Trivedi - are you talking about installing this stuff on a PDI? If so, prepare yourself for a world of pain, my friend.

Hi @Simon Hendery , i hear you. I have downloaded almost all of them on PDI yes with lot of pain but, this one is for client's instance and therefore wanted to make sure i am following the correct sequence.

Simon Hendery
Tera Patron

Okay! I don't think the order is crucial, but I'm not an expert ... I see you've asked @roy_silon over in another post. I'm sue he'll have the definitive answer for you.

Hey, correct regarding no dependencies between the various Telecom Products in the stack.
Each Product (e.g, TSM or SOMT, etc.) would have a various list of plug-ins to install that would relate to the licensing tier (e.g. TSM Foundation, TSM Advanced, TSM Prime), where you have the basic plug-ins for foundation and add-ons ones for additional capabilities entitled as part of the product SKU (so Advanced entitle more capabilities installed by additional plug-ins and same for Prime)