Application and Plugins for Telecommunication Product

[D Trivedi]

Hello experts,

I am going to start project and have below Telecom related products in consideration;

TSM (ITSM + CSM)

Product Catalog Management

Sales and Order Management(Telco)

Field Service Management (Telco)

I understand there are several plugins i will have to install to start implementing above and many of them are individuals inside each one of them (i.e SOMT has around 15-20 plugins).

I wanted to find out, what sequence i will have to follow so that each application are correlating with each-other.

Thanks,

DT

[D Trivedi]

@roy_silon @Simon Hendery @Tanushree Maiti thank you all

[Tanushree Maiti]

Hi @D Trivedi 

You can start by installing the plugins one by one, based on the requirements identified for your project. If any plugin installation fails due to dependencies, install the required dependent plugin first, and then retry installing the plugin that initially failed.

For additional guidance, please refer to the following resources:

Telecom Products FAQs

And for TSM plugin you can check this course from ServiceNow university:

Telecommunications and Media Service Management (TSM/MESM) Essentials (Xanadu) 

[Simon Hendery]

@Tanushree Maiti.

DT said it's not a PDI install.

He/she has also clearly read to post you references because he/she has already left a comment there!

Read. The. Posts. Before. You. Reply. 

[Edited by mod]