Export to XML (Extended) not visible in service-now

Lucky1 · ‎07-10-2025

Hello all,

How to enable "Export to XML (Enabled) in my official service-now instance.

I was told that, when we use this feature, we can export XML files of applications along with their relationships.

Hence trying for that.

Regards,

Lucky

GlideFather · ‎07-10-2025

Hi @Lucky1,

how did you happen to have it? I never saw this "Extended" option..

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Ravi Chandra_K · ‎07-11-2025

Hello @Lucky1 ,

The Export to XML option will be available to admins by default.

However, I have never seen Export to XML (Extended) in the ServiceNow instance

I guess the OOB Export to XML. is customized in your instance.

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi Chandra

Lucky1 · ‎07-11-2025

Hi Ravi Chandra,

No, that option is not showing up in my instance.

Hence raised this question.

Regards,

Lucky

Dr Atul G- LNG · ‎07-11-2025

Hi @Lucky1

I checked both in my PDI and the client’s instance, but I couldn’t find this UI action. It seems like this might be a custom UI action specific to their instance.

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