Plugin details required
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06-16-2025 10:06 PM
Hello all,
Can someone provide me the list of plugins that has to be activated in sequential order for the below subscriptions?
Telecommunications Services Management Professional
Order Management for Telecommunications
Regards,
Lucky
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06-16-2025 10:11 PM
TSM Core should be installed first
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-16-2025 10:18 PM
Ok then?
After that?
Please provide me the list, if possible, to work with those two
Regards,
Lucky
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06-16-2025 10:13 PM
Hi @Lucky1
I believe there are no dependencies between the two, but you can start with TSM Pro first.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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06-16-2025 10:15 PM
Hi @Lucky1 ,
For Telecommunications Service Management (TSM) in ServiceNow, you will need to install the following plugins:
TSM Core – The core framework for telecom management.
Telecom Orders Management – Handles telecom service orders.
Telecom Service Catalog – Provides a catalog specific to telecom services.
TSM Incident Management – Manages telecom incidents.
Telecom Inventory Management – Tracks telecom assets.
Telecom Billing Management – Manages telecom billing.
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Arun Manoj