What is the best way to learn ServiceNow?

[BuntyS]

Please suggest

[Viraj Hudlikar]

Hello @BuntyS 

Just create a account over ServiceNow University website.

Then go through this course basic course Welcome to ServiceNow

After that System Administrator Career Journey and Application Developer Career Journey

OR you can a learning plan over this link New to ServiceNow | ServiceNow Developers

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Dr Atul G- LNG]

Hi @BuntyS 

You can start from Now Learning and pick up the first and most important course — the CSA (Certified System Administrator) core course. This is the foundation for your ServiceNow admin journey.

I'm a trainer, and in my experience, it's best to spend good time on the CSA course first. Get familiar with the concepts, terminology, structure, and the overall platform. Once your basics are clear, you’ll be able to move forward with confidence.

That said, CSA is not the only thing that can help. You can also follow my Batch 17 playlist to support your CSA journey further."

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/new_to_servicenow

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/servicenow_administrator

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbJvpnwF4P-0VWy6oTu6kQ4-

[Bhuvan]

@BuntyS 

Go through ServiceNow fundamentals on-demand course and get certified in ServiceNow CSA.

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

You can go through scripting and development concepts as it would help you with any ServiceNow modules that you would be working in future,

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich

https://developer.servicenow.com/dev.do#!/learn/courses/zurich/app_store_learnv2_scripting_zurich_sc...

Make use of your PDI to full extent to practice what you learn as hands-on would be the most essential part of your learning phase

https://developer.servicenow.com/dev.do#!/guides/zurich/developer-program/pdi-guide/personal-develop...

Register with ServiceNow University and go through course contents.

https://learning.servicenow.com/

Developer learning plans are easier to understand the modules compared to official documentation and would recommend to start learning in phases, start with New to ServiceNow and later ServiceNow Administration followed by ServiceNow Application Developer,

https://developer.servicenow.com/

Go through ITSM and Application Development Fundamentals on-demand courses and get certified in CIS-ITSM and CAD.

If you need any help, you can post in communities and experts can guide you. There are lots of YouTube videos available depending on your topic of interest and thousands of useful blogs available in ServiceNow communities. You can search in communities and YouTube and follow what suits your learning style the best.

Congratulations on your ServiceNow journey !

If this helped to answer your query, please mark it helpful & accept the solution. As per community guidelines, you can accept more than one answer as accepted solution.

Thanks,

Bhuvan

[Bhuvan]

@BuntyS 

Did you get a chance to review this as I believe the information provided should answer your question

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan