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Change Enablement, playbook, risk assessment

dboudreau670890
Tera Contributor

yesterday

I am trying to create a playbook for Change Enablement.  I see the Card created in the overview screen to take the risk assessment.  However, there is no task in the Playbook Designer for this.  Has anyone implemented this yet?

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Tanushree Maiti
Tera Patron

yesterday - last edited yesterday

Hi @dboudreau670890 

 

Refer:

Modern Change Management - Adoption Playbook & Maturity Journey

 

Create Custom Automated Playbook Activity

https://www.youtube.com/watch?v=o-SeteN1HZE

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Playbooks in ServiceNow | ServiceNow Tutorials
Playbooks in ServiceNow | ServiceNow Tutorials
youtube.com/watch?v=o-SeteN1HZE
In this ServiceNow Tutorial, Sr. Technical Consultant Jordan Rogus gives a demo on Playbooks in ServiceNow. ServiceNow® Playbook experiences enable you to customize the default Playbook user experience to interact with your desired business process workflow. Playbook provides fulfillers with a way
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Tanushree Maiti
Tera Patron
In response to Tanushree Maiti

yesterday

Also @dboudreau670890 

 

Go through the learning course of playbook in ServiceNow university. It will definitely help you.

Playbooks Essentials 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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