Change task groups
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‎09-10-2025 06:05 AM
When change request is created two change tasks created in implementation state when we open those tasks there is an assignment group field is there when I click on assignment group I want only the implementation groups visible I don’t want any other groups will appear how to do that please guide steps
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‎09-10-2025 06:15 AM
Hi @VenkataSreC ,
you can create a dictionary override for change_task table on assignment group field and add a reference qualifier to only show the implementation groups
is there any criteria to know that a group is a implementation group? like group type or something if yes add the reference qualifier on the dictioarny override
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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‎09-10-2025 06:34 AM
In reference qualifier what I want to keep like script or conditions
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‎09-10-2025 06:43 AM
how are you identifying implementation groups?
Is it based on group type?
Remember assignment group field is on task table so you will have to create dictionary override for change_task and add your reference qualifier there
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-12-2025 12:30 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
