I am not able to view process flow formator in SOW form

Akshay_Gadewar
Tera Contributor

Hi team,

I am not able to view process flow formator in SOW form (under overview) but  able to view in "service operation work space view" for the same change request.

i have attached both the snip. please help me on this 

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Akshay_Gadewar 

I am able to see it OOTB. Did someone remove it?

AnkurBawiskar_0-1750147100313.png

adjust the form view for the 'SOW-Change-Overview' view. Add 'Process Flow' to that if someone removed it.

AnkurBawiskar_1-1750147198989.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Akshay_Gadewar
Tera Contributor

Hi Ankur,

in form layout under "SOW-Change-Overview"  process flow formator is already present

 

@Akshay_Gadewar 

then it should be seen.

Did someone remove it using some custom script as OOTB it's present?

Did you recently upgrade?

was this working fine earlier?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Akshay_Gadewar
Tera Contributor

Earlier it was showing 2 overview tab, so i removed one of it and it was containing the formator.

link -  Solved: Re: ui builder 2 overview tab are showing , want t... - Page 2 - ServiceNow Community