ui builder 2 overview tab are showing , want to merge both of it

[Akshay_Gadewar]

I am working on SOW configuration, when i open change form 2 over view tab are showing , i want to add process flow formattor in 2 nd over view tab. 

please help me to remove one overview tab and to add process flow in 2 nd over view tab.

[SANDEEP DUTTA · Accepted solution]

Hi @Akshay_Gadewar ,

Even i have faced this issue , this happens mostly when you are logging in as an admin or have multiple persona roles , it shows multiple overview tabs.

So ,You don't need UI builder for this , you can follow the below steps :

1. Navigate to the sys_ux_app_route table and find the record where "Screen Collection" = Incident Overview.
   
   
2. In this record, click the value/referenced record on the "Screen Collection" field (in this case it's the "Incident Overview" link).
   
   
3. Within this record (sys_ux_screen_type), under the "UX Screens" related list, click on the "Incident Overview SNC" record.
   
4. Within this record (sys_ux_screen), uncheck the "Active" field and save the record.
   
   
   
   
5. It might be necessary to perform an instance cache clear (/cache.do) after for the change to reflect.
   The Overview tab in incident form in SOW will be removed accordingly after.

[Akshay_Gadewar]

Hi Sandeep,  i tried all the steps also cleared the cache still over view is reflecting. 

Thanks,

Akshay

[SANDEEP DUTTA]

Hi @Akshay_Gadewar ,

Then unfortunately, you will have to live with it as i did for one of my customer while implementing Risk Workspace in non-prod env.

In prod it will be okay.

[Akshay_Gadewar]

Hi Sandeep, 

I changed "Change Overview SNC" to false so one overview is removed along with Process flow formator. any idea like how can i add process flow under overview?

Thanks,

Akshay