Chicago SNUG
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In-Person SNUG coming to Chicago December 19th

Mark your calendar for the upcoming SNUG on December 19th, we're hosting the event in Rosemont, near the Rosemont CTA Station.   While we plan for the event, can you let us know what you'd like to hear at the event?  Please complete this survey:  htt...

SMS to T-mobile

We are having issues with our MI SMS messages not being delivered to T-mobile users.  We are in central Illinois. Is anyone else having a similar issue?  Seeking solution or workaround. I found reference to KB0759111, but the site says I don't have a...

Tim Flynn by Tera Expert
  • 735 Views
  • 1 replies
  • 1 helpfuls

New ServiceNow App Idea

Hi, I'm working on starting a new built on ServiceNow business and could use some feedback on our product direction if you have 5 minutes for a quick survey.  https://highalpha.typeform.com/to/w9yheuck Thanks, -Ben

Shadowing daily usage of incident/request management

Hi all, My name is Dustin Mertens and I work in the grocery retail field. We are working to migrate to ServiceNow focusing on incident, request, knowledge, and service catalogue management. I am writing to you all to see if anyone is willing to have ...

Dustin M by Tera Contributor
  • 630 Views
  • 1 replies
  • 0 helpfuls

Integration with ERP

Has anyone integrated HR ServiceNow with their ERP?   If so, I'd like to connect, especially if you have integrated with PeopleSoft.

lauriem by Kilo Explorer
  • 613 Views
  • 1 replies
  • 0 helpfuls

Chicago Snug slides

Hi, I attended the Chicago Snug last week and there was some talk about providing the slides from the event. Will those be released to the attendees? Thank you.

BK9 by Tera Contributor
  • 1056 Views
  • 4 replies
  • 3 helpfuls

Anyone doing CI-based risk determination for changes?

My team is re-evaluating how we determine the level of risk to apply to any given change submitted for approval.   One of the options raised was to assign a minimum level of risk based on a CI's 'standing' within the organization.   For example, some...

mikem_ by Giga Contributor
  • 631 Views
  • 1 replies
  • 0 helpfuls