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Calculated Fields in Report

DougBallee
Kilo Contributor

I need a field which calculates the difference between 2 dates.  Is there a way for an ITIL user to do this in the report interface; or do I need a developer to do some type of coding, or add this as a field in the INC table?

11 REPLIES 11

do you know why it says that "function should start with glidefunction: " although i wrote it? i wrote exactly what you wrote and it still doesn't let me save it - i get this error message

MaryKatL1
Tera Contributor

Does this function field require the custom chart plugin (https://wiki.servicenow.com/index.php?title=Custom_Chart_data_Generation)

Hi @MaryKatL1 ,

 

Nope. its a deafult platform feature.

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

This is exactly the feature I need for a report I'm building, but I'm not seeing it in the report configuration tab. Can the Functional Field feature be restricted globally or by SNow role? I've asked our dev team if they've turned it off for my roles.

It is only a default feature for the admin role, otherwise you need to have the function_field_admin role in order for the button to be available.