Registration is now open for our 2nd annual ServiceNow March Madness Bracket Challenge! Join our league and fill out your bracket by Thursday, March 16th at 12:15 ET for a chance to win great prizes including a pair of Apple Air Pods Pro, a Solo St...
I am trying to create a database join of 3 out of the box tables - resource_allocation, pm_project and pm_project_task, using the task field on the resource_allocation table as the connection. The task on a resource_allocation can either be a PRJXXX...
I am having a small issue with writing records to an external MS SQL database. All works fine until a user adds an apostrophe to a form field value (such as to the current.variables.userComments field in the example code below.) The comments co...
We are required to receive 3 quotes for the "ServiceNow Governance, Risk, and Compliance (GRC)" training.Is anyone aware of local vendors that provide this training; because we are not having success in locating them.Thanks, Rick . . .
Hi everyone! On behalf of the Cleveland SNUG Steering Committee, we are very excited to announce that the next Cleveland ServiceNow User Group of 2017 will be on Thursday, September 14 at Logicalis.We are still working on the agenda, but will make su...
I just recently started diving into the CMDB and looking for ways to keep it up to date and provide the support to the end users in the best way possible. I am looking for advice and guidance on how to set up a CI Policy for the company I work for....
I've set up a scheduled report and since there are many recipients, I used two Outlook group lists to email the report. The intended recipients in the first group receive the scheduled report, the intended recipients in the second group do not. W...
Attached is a portion of the presentation from the Cincinnati and Columbus 2015 Q1 ServiceNow User Groups.
I would like to hide a Related list from specific users but the following scrip is not working. Can anyone help?var onb=g_form.getValue('subcategory'); if(onb !='CMDB_CI Configuration'){ //using value of the subcategory to define acces g_form.hideRel...
I am new to the SN scene and missed out on K14. Are there any upcoming SNUGs in central Ohio?
I created a UI Action to create a record from an incident and it works well. However, i would like to restrict the ui action from creating a record unless saved. I need help with a script that will only create the record by saving not loading. here i...
