The Zurich release has arrived! Interested in new features and functionalities? Click here for more

terry_brown
ServiceNow Employee
ServiceNow Employee

Check out this posting from SNCguru on the creation and use of Advanced Templates:

http://www.servicenowguru.com/system-definition/advanced-templates/

Please post your experiences back to the group if you try these out.

19 days until Knowledge10 starts. Hope to see you there.

Terry