Closed catalog task when RITM is closed

[anassheikh]

in service now workflow i want to update license request i want that if RITM of license request is closed completed then catalog task that is attached to this request is also closed detailed steps to implement this senerio in flow designer

[Ankur Bawiskar]

@anassheikh 

ideally catalog task is closed first and then RITM should get closed.

You are trying to do the reverse.

it's like you are closing parent first and then child.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@anassheikh 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Abhijit4]

@anassheikh  Ideally you should be implementing functionality where system will throw an error while closing RITM that "Close Catalog Task before closing RITM".