Is Data Cloud Required for Agentforce?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-12-2025 12:46 AM
Hii ,
i have a query regarding as mentioned above. I am sharing my views here
Agentforce, Salesforce’s AI-powered customer engagement solution, does not strictly require Data Cloud, but integrating the two unlocks its full potential. While Agentforce can function with existing CRM data, Data Cloud provides real-time, unified customer profiles that fuel smarter AI insights, hyper-personalized experiences, and more accurate predictions. In short, Data Cloud isn’t mandatory, but it is highly recommended to maximize the value of Salesforce Agentforce.
lets share your views to make it helpful
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Wednesday
Salesforce Agentforce doesn’t strictly require Data Cloud to be used, but having Data Cloud connected makes it work much better. Agentforce can run on your regular CRM data, but when you bring in Data Cloud you get unified, real-time customer profiles and more accurate AI insights, which leads to smarter, more personalized automation and decision-making. So Data Cloud isn’t mandatory, but it’s highly recommended if you want to unlock the full value of Agentforce.
If you’re unsure how to set this up or how to connect Agentforce with Data Cloud properly, the team at Achieva.ai, one of the top Salesforce consulting firms in the USA, can help. Their experts can guide you through the full implementation, make sure your data is connected and structured correctly, and help you get the most out of Agentforce for your business.