ServiceNow

What is the ServiceNow Service Portal? How does it differ from the platform interface?

Regarding credit for certification

I am starting developer  program ,will i get certification for it or credit after completing 

What Role is appropriate for an Executive that wants to see CCM Workspace

We are using Cloud Cost Management V8.1 on the Washington DC version of the platform. I'm wanting to know what role from the Docs would appropriate to give to an Executive level user that needs to see the summary items in CCM Workspace such as the Sp...

exchange rates are not updating for all currency types

Hi Devs, Currently daily ECB Exchange rate Load job updates only 40 types of currencies in fx_rate table. We want to update for 20 other currencies. Suggest a best API (secure, reliable, accurate, trustful like ECB) that an organization can use?  

Prizesheet error as Not required for this month

i have implimented ccm in instance, billing jobs are succesfull but not able to downoad prozzesheet jobs, i get the job as skipped, and prisesheet is not required for this month, could you please help meare any configurations are required to get the ...

Cloud Cost Management - Azure Billing Download MetricBase Error

Hi,I see below error while downloading Azure billing in my Washington DC PDI. Execution is not created because of the below reason(s) :error: Connection to MetricBase failedsuccess: Connection to MID Server successful I verified MetricBase plugin is ...

will Cloud cost management work without Discovery

hello all, will Cloud cost management work without cloud Discovery. i have integrated Azure to my servicenow instance using the setup on cloud cost management workspace. i have createdservice accountazure service principle credentialBillinmg download...

incident report showing the resolution time for each handling group

I am looking for official documentation or confirmation that ServiceNow supports the feature to generate an incident report showing the resolution time for each handling group involved in processing an incident. Could you please provide the relevant ...

Cloud cost managent or Cloud Insight on PDI

Hi, Is there a way tyo install Cloud cost managent or Cloud Insight on PDI ThanksAniket

Suggestions Needed: Cloud Solutions & Cost Management Software Installation Not Normalizing

Hello everyone, I’m seeking advice regarding an issue I’m facing with the installation of cloud solutions & cost management software. After following the installation steps, I’ve noticed that the software is not normalizing as expected, which is caus...

Can I have a dedicated service now instance running all the time ? If yes how much it would cost me

Can I have a dedicated service now instance running all the time ? If yes how much it would cost me

CCM - What's New in Xanadu Demo Videos

Hey ServiceNow Community,Today's the day!  We've released Xanadu and there are exciting updates for the Cloud Cost Management solution. Take a look at these short (< 8 mins) but impactful demo videos below to find out more: ServiceNow Xanadu - Cloud ...

ITSM Roles - Does this involve fees or is it free and included in ITSM Pro Subscription

ITSM Roles - Does this involve fees or is it free and included in ITSM Pro Subscription

List type field shows sys_id instead of the value

Hi All, I have created a field called Sap task and type i choose as List for this feild, but it shows the sys_ID values instead of value. we have kept display as true but still showing on sys_ID. these sys_ids are the records in the incident_ task ta...