Is Data Cloud Required for Agentforce?

vipinj
Tera Contributor

Hii ,
i have a query regarding as mentioned above. I am sharing my views here 


Agentforce, Salesforce’s AI-powered customer engagement solution, does not strictly require Data Cloud, but integrating the two unlocks its full potential. While Agentforce can function with existing CRM data, Data Cloud provides real-time, unified customer profiles that fuel smarter AI insights, hyper-personalized experiences, and more accurate predictions. In short, Data Cloud isn’t mandatory, but it is highly recommended to maximize the value of Salesforce Agentforce.

 

lets share your views to make it helpful

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