ParkerFromNOW
ServiceNow Employee
ServiceNow Employee

Cloud Observability provides tools to improve visibility, monitor health, and power investigations into Cloud-native applications including: 

 

Telemetry Data Ingestion

  • Data Types: Supports a broad range of telemetry data: metrics, logs, and traces, acting as a single pane of glass for all telemetry needs.
  • Native OTLP Ingestion: Seamlessly integrates with OpenTelemetry through native OTLP ingestion, bridging data from both agents and OpenTelemetry Collectors.
  • Cloud Integrations: Boasts compatibility with AWS, GCP, and Azure, offering a holistic view of Cloud infrastructures and services.
  • Telemetry Cost Management and Controls: Streamline the management of telemetry data costs with metric ingestion rules. View your telemetry ingestion history, and set billing alerts.

 

Data Visualization

  • Versatile Chart Creation: Transform telemetry data, including metrics derived from traces and logs, into actionable insights through charts and dashboards.
  • Notebooks: The notebooks feature facilitates deeper dives into data trends, and can durably store investigations using Snapshots.
  • Querying Tools: With the Unified Query Builder and Unified Query Language, extracting meaningful insights becomes intuitive.

 

Trace Analysis

  • Trace View: Gain a microscopic view of individual transactions in distributed applications.
  • Span Queries: Use attributes to search for both single traces or groups of traces with pinpoint accuracy, and no cardinality/uniqueness limitations.
  • Span-derived SLI metrics: Utilize powerful, built-in metrics like latency, throughput, count, and error rate for comprehensive performance analysis.

 

Alerting

  • Terraform Support: Use infrastructure-as-code provider Terraform to deploy alerts (and dashboards) across wide swaths of your Cloud-native estate.
  • Alert Templates: Create alert thresholds based on custom queries, change-based analysis, composite/multiple conditions, anomaly detection, or the presence of outliers
  • Investigative tools: Use the built-in correlation analysis tool to find attributes and operations associated with latency, error rate, and throughput changes across the stack.

 

APIs

  • Cloud Observability APIs: Design and deploy integrations using robust API endpoints from Cloud Observability.

 

Grafana Integration

  • Grafana Data Source Plugin: Utilize our Grafana plugin to directly query and visualize data from the Cloud Observability platform in Grafana charts.

 

Logging Analysis

  • Log Search: Find and view individual logs with comprehensive search capabilities.
  • Live Tail Analysis: Stream log-data in real-time for rapid issue identification and resolution.
  • Index-free Filtering: Automatically parse attributes from structured logs to enable filtering and searching capabilities.
  • Built-in Trace Links: Connect individual logs to cross-stack context by leveraging built-in links to relevant traces.

 

With its rich set of capabilities, Cloud Observability caters to a diverse set of requirements, ensuring businesses remain ahead of the curve in diagnosing and resolving performance bottlenecks. Whether you're engaged in application development, system administration, or any other domain, this platform is equipped to support your observability endeavors.

Version history
Last update:
‎08-29-2023 11:56 PM
Updated by:
Contributors