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Siyou Li
ServiceNow Employee
ServiceNow Employee

Previous Step

 

IH-ETL Guided Setup Step 4 - Field Mapping

 

 

In this step, you can set up relationship between mapped classes. Below is an example configuration:

 

1. Click “Add Relationships” section

 

find_real_file.png

 

2. Click “Add Relationships” button

 

find_real_file.png

 

3. Specify relationship between computer class and file system class

 

find_real_file.png

 

find_real_file.png

 

4. Click “Mark as Complete”

 

find_real_file.png

 

Tips and Caveats

 

  • If there is a dependent relationship, the list is disabled and the relationship type is automatically populated. 
  • If there is more than one dependent relationship, the list displays both containment and hosting relationship options and the containment relationship type is automatically populated. 
  • If there is no dependent relationship, the list displays Suggested relationships with the first suggested relationship automatically selected, followed by the base system relationship types. 
  • If there is no suggested relationship, the list displays No suggested relationships followed by the base system relationship types 
  • Same dependent relationship type cannot be defined again in either basic or conditional relationship. For example, we cannot have 2 basic relationships with same dependent relationship type, and we cannot have 2 conditional relationships with same dependent relationship type 

 

Additional Resources

 

Landing page

 

IH-ETL common error scenarios

 

Next Step

 

IH-ETL Guided Setup Step 6 - Test and Rollback Integration Results

 

 

Version history
Last update:
‎11-15-2021 01:43 AM
Updated by: