About Application Service
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02-02-2024 01:27 AM
I think I will use application service because I would like to manage facilities and equipment using the functionality of application service.
I would like to create a tag and a tag service family and display it in the application service, but I would like to ask about the following:
Since there are multiple equipment tables, I would like to create them hierarchically.
Please tell me how to create it in hierarchy
example
OLT1 → Rack 1, Rack 2
Rack 1 → Port 1 Port 2
Rack 2 → Port 3 Port 4
Port 1 → Module 1 Module 2
omitted
Image 1 is the configured service family
Image 2 is OOTB data, I want to create it like this (hierarchy)
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02-09-2024 03:42 AM
Hi @hurm ,
Refer the below documentation, Might help.
https://www.servicenow.com/workflows/creator-workflows/what-are-application-services.html
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Thanks
AJ
Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/