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Suggest a Status for a Server

Hi Team, I have a Template server which user uses whenever they want they keep active and after use they put on store, i wanted to give a status for that server. I would request to suggest a best status option which others can identify easily.(for ea...

Oracle Data Base discovery Issue

Hi Everyone, We have encountered an issue where we are missing data base discovery for 200 plus Virtual/Physical standalone servers. This is where we need to determine if we can get discovery to see these I have performed quick discovery on these ser...

Resolved! Duplicate task for scanner table in CMDB

Hi Team,can anyone tell how we can enable duplicate task creation for tables like Printer,Scanner etc?  As in the system i can see duplicate task is being created only for few CMDB tables (Refer below screenshot). 

Appy2_0-1727769329148.png
Appy2 by Tera Contributor
  • 408 Views
  • 1 replies
  • 0 helpfuls

Resolved! Duplicate task for Stale CI in CMDB

Hi All,Can someone please tell me how can i enable state CI. Please refer below screenshot where task col is empty.Please guide us here. Thank you! 

Appy2_1-1727349233481.png Appy2_2-1727349261144.png
Appy2 by Tera Contributor
  • 498 Views
  • 2 replies
  • 0 helpfuls

Resolved! create application-server relationship

When a new server is provisioned, the 'Application' name from the new server request RITM should be populated to the 'Hosted Application' field for the new server CI record in CMDB.Also, the Application mentioned in the RITM should have 'Runs on' rel...

CMDB - Orphan Rule

As CMDB administrator, I want to define an Orphan Rule for every Principal CI Class so that CIs that should be cleaned up or have incorrect relationships are identified and can be corrected.For Server CI Class, the rule should be to mark all those se...

Dependent CI and Orphans

Hi, In the CMDB CI Class Manager a Class may be defined as a Dependent Class, which means that CIs from this class must be related to an another class as defined in the Dependent relationship. In the CMDB Correctness dashboard,  the scheduled job " C...

Amar_Be by Kilo Sage
  • 545 Views
  • 3 replies
  • 0 helpfuls

Track updates to CIs in CMDB Workspace

What is the best way to track changes/updates to CIs on the CMDB Workspace for CMDB admins?  Our users are currently looking at using the Comment field, but that is an open text field and can be accidentally wiped out at any time.  They are wanting s...

Sara3 by Giga Guru
  • 461 Views
  • 2 replies
  • 2 helpfuls

Looking for best practice on CI staleness.

Hello all,I am seeking some best practice guidance and advice. We are considering automating some of our staleness rules for our Configuration Items (CIs). I am currently evaluating the possibility of building a flow or sub-flow to manage this proces...

Can we provide path for Put File operation in Patterns?

I am trying to figure out a way to deploy a file on a specific target path on a Linux server. However, put file operation doesn't allow us to pick the target. Does anyone know how to achieve this either using put file operation or some other way? App...

RK25 by Giga Guru
  • 250 Views
  • 1 replies
  • 0 helpfuls