Auto Deletion of CI from CMDB
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02-13-2026 01:44 AM
Hi ServiceNow family.
CMDB data in all the 3 instances (Dev/Test/Prod) are not same. I am checking whether there are any settings/scripts which are running periodically and deleting Cis in CMDB and analyzing the settings / Scripts running / Scheduled Jobs to identify if someone/something is deleting CI or not. I checked Data manager Deletion policies, Audit deleted records table, schedule jobs. Please advise if any important settings / Scripts running / Scheduled Jobs i need to check?
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02-13-2026 06:12 AM
- @fknell thanks for reply. Yes i agree. As I mentioned in 1st post i was checking/auditing if onething is deleting manually.
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02-13-2026 06:15 AM
Verify there are no policies doing this by following these steps ...
CMDB Workspace
Select at top left: Management
Select on right: Data Manager
Select on left: Policies
Review and look for CMDB Policy Type=Delete or Archive
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02-13-2026 07:11 AM
Yes thanks @David77
