Best Practice for Modeling AI Assets in CMDB When AI Control Tower Is Not Available
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45m ago
Hello community,
We are defining an AI inventory and governance model in ServiceNow, but we do not have AI Control Tower (AICT) licensed or installed in our environment.
After reviewing the CSDM 5 guidance and the AI Inventory data model article, we understand that the AICT approach relies on three layers:
- Product Model
- AI Digital Asset
- AI Configuration Item (CI)
However, without AICT we do not have access to tables such as:
- alm_ai_system_digital_asset
- alm_ai_model_digital_asset
- alm_ai_prompt_digital_asset
- alm_ai_dataset_digital_asset
Therefore, we are trying to determine the most appropriate way to model AI assets using only CMDB and Product Model tables.
Our current thinking is:
Business Context
- cmdb_ci_business_app
- Microsoft 365
- GitHub Enterprise
- AI Platform / Model Hub
AI Solutions
- cmdb_ci_appl_ai_application
- Microsoft 365 Copilot
- GitHub Copilot
- Now Assist for EA
- Custom AI Agents
AI Models
- cmdb_ai_model_product_model
- GPT-4o
- GPT-5
- Claude Sonnet
- Titan Embeddings
AI Services / Capabilities
- cmdb_ci_function_ai
- OpenAI API
- Bedrock Text Generation
- Azure Document Intelligence
- Textract
- Translation Services
- Embedding Services
Technical Deployments
- cmdb_ci_ai_model_deployment
- GPT-4o PROD
- GPT-4o TEST
- Claude Sonnet us-east-1
For governance attributes (owner, risk classification, Responsible AI status, privacy review, etc.), we are considering either:
- Adding custom governance fields directly to cmdb_ci_appl_ai_application, or
- Creating a custom governance table related to AI Applications.
One specific area where we would appreciate guidance is how to model AI platforms such as:
- AWS Bedrock
- Azure AI Foundry
- Google Vertex AI
Would you model these as:
- cmdb_ci_appl_ai_application
- cmdb_ci_function_ai
- cmdb_ci_business_app
- or something else?
More broadly, what is the recommended CSDM-aligned approach for representing AI assets and governance when AI Control Tower is not available?
Any examples, implementation experiences, or ServiceNow recommendations would be greatly appreciated.
Thank you!
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Data Foundations