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09-12-2024 07:14 AM
Hi all.
Could someone run and post the CI Class Hierarchy from one of the latest versions of SNow (we are on Washington DC but it doesn't have to be that version)? In another thread (Solved: Listing all CI Classes (instead of browsing throug... - Page 2 - ServiceNow Community), @Oleg posted a script that could be used and the output that results from that script and it was incredibly helpful.
Unfortunately, I don't have the ability to run scripts, nor access the CI Class Manager. I am hoping to get the latest version of the list as the one above is 5 years old.
Could someone please help?
Solved! Go to Solution.
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Data Acquisition
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09-12-2024 12:37 PM
Hi Ruth,
the old script, which I posted 5 years ago still work. The results depend not only from release of ServiceNow, but from the list of plug-ins, which you have installed on the ServiceNow instance. I started the script on an ServiceNow Instance which run under Xanadu Patch 1 and get the data, which I included as attachment.
I hope the data could be helpful for you. I want just remark that you can have another list of CIs on another ServiceNow instance if it has another set of plugins installed.
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09-13-2024 06:12 AM
Hi,
It is my understanding that you have access to the 'Tables' login for that menu, which allows you to filter the table using *cmdb_ci. This will yield a list of parent, grandparent, and great-grandparent entries, provided you possess 'admin' rights.
Suresh.
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09-13-2024 06:54 AM
@ersureshbe Unfortunately, I do not have admin rights. I am merely a user and report developer. ☹️
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09-13-2024 07:38 AM
Hi,
I recommend that you utilize your Gmail or personal accounts to log into the 'Developer ServiceNow' website. From there, you can obtain a Personal Development Instance (PDI) at no cost. This will allow you to examine the CMDB table or schema maps.
Additionally, please ensure that you are using the same version as the customer to retrieve the relevant information from the PDI, which will help you address your inquiry.
Suresh.
