How to hide tooltip icon from the UI
I want to hide the tooltip icon show in UI.If not hide, can I change the value shown in the tooltip.
Forum Posts
How to add incident/problem/ change to Ci's respective related list tabs ?
Hi,->I have a requirement to add incident/ Problem/ change records to the Ci's respective related list tabs, if the ci is added in the affected CIs related list. If I add ci to affected CIs, in that ci's related list I want to add the Incident/proble...
How to limit 'Configuring the form layout' to a set of users ?
Hi everyone,I'm looking for a way to limit the ability to configure the form layout in ServiceNow to a specific set of users (may be a group). Currently, it seems like this permission is more broadly available for personalize_form role.Does anyone ha...
SNOW Discovery - Recommended Fields not populating with info
Good morning! I'm new to Discovery, so please forgive me if the answer to this question is obvious. I've set up a Discovery schedule to run on one of our Linux boxes. The discovery creates a CI and populates the Required Fields with information, but ...
I want a script to display message based on the choice selected.
In my field, I want to display field message based on the choice selected. If the choice is changing then the message should also change.
ServiceNow Integration With SAP S/4HANA
Has anyone set up an integration between SAP S/4HANA and ServiceNow before, or work in an environment with that integration? I'd like to know more about how that was implemented and how your team is using it currently. Thanks in advance!
easy import changes the content of imported data from alphanumeric to numeric
I am using easy import to import new configuration item records but the imported data is not exactly as per the source import template. Specifically alpha numeric values in one column of the source data are changed to numbers when imported to Service...
How are you managing/validating the Ownership information of CIs?
Today we are using OWNED BY, MANAGED BY fields for Server and other CIs. But the problem we are seeing is, how to maintain it as users would leave the org, users might change the role, change the department etc and those fields would be outdated.So l...
I want to achieve the following logic in my catalog script.
We have to check whether an attachment is attached prior to submit the catalog form.And if there is no attachment then , display a message stating "You must attach your Certificate of Completion of the Cribl Fundamentals course."
Any solution available to remediate CI duplicates in bulk?
We have around 100k duplicate CI's. We want to do like this - consider the recent udpated record as master record and clean our the other records.I know that this is possible in de-duplication workflow, but as we have huge records, looking for altern...
Resolved! Error in CMDB Workspace search in PDI ("Oops! Something went wrong on our end")
I'm looking at the CMDB Workspace, initially the Intelligent Search function. If I try doing a search in my Personal Developer Instance, it always errors, saying "Oops! Something went wrong on our end". See attached screenshot.In our corporate inst...
How to discover Dell SC9000 and FS8600 Storage devices
Hello, I have a requirement to discover Dell SC9000 and FS8600 Storage devices . Can any one help me with all the prerequisites that needs to be enabled for this discovery.
Synchronising ServiceNow CMDB whith Jira assets
Dear all,I have setup a dev service now instance with some sample CMDB data.My use case is to setup a sync process of CMDB data into Jira Data center Assets management Does any of you have setup such POC case ?What plugin need to be used in SNOW and ...
Resolved! How to stop a scheduled job to run with conditional script
Looking to write a scheduled job conditional script that would query on the assignment group and the short description of the sctask and if it returns true do not run else run the job Any ideas on what could be wrong with the following script:var gr...
Conditional Scheduled job not working
Need to make a scheduled job not run on the first week of a month and not run on FEB and AUG.Tried this but not working for conditional script of scheduled jobLooking into a conditional script on the months but also more interested on a conditional q...
