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Resolved! ServiceNow Discovery VS Data Source JDBC connection

Hi Experts,I am working on a use case where I need to get table data from SQL database and store it in ServiceNow CMDB.I want to know if there is any possibility of using Discovery (extending pattern) to get SQL table data in ServiceNow CMDB rather t...

SG Connector for SCCM - Last Run datetime

We've just upgraded a non production instance to version 3.4.2 of the SG Connector for SCCM Imports are failing with a SQL error:MID Server reported error: SQLState: S0001com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near '08'. at...

mb27 by Tera Expert
  • 758 Views
  • 1 replies
  • 0 helpfuls

Independent' and 'Dependent' Identification rule?

Hello Experts,Could someone please explain in simple terms the use of Independent and Dependent in identification rules? I've read the documents, but I'm still not understanding them properly.Thank you.

Mark Wood by Tera Contributor
  • 1702 Views
  • 3 replies
  • 14 helpfuls

Identification and Reconciliation rule

Hi, What are the steps for creating Identification and Reconciliation rules in the CMDB to solve duplication problems, avoid duplication, and maintain a correct CMDB?Please provide the steps for the IRE (Identification and Reconciliation Engine) rule...

Intune Integration

Hi,I have implemented Intune integration in our servicenow. However, i am getting the softwares installed and devices from intune using separate end points and there is no common attribute in both the data. however i am unable to map the devices and ...

Unified mapping in servicenow

If you click on the unified map off the CMDB workspace and pull up a mapped application service it never renders in the workspace.

girija04 by Tera Contributor
  • 388 Views
  • 1 replies
  • 0 helpfuls

CMDB Practical use cases

Hello, CommunityI'm new to CMDB and would like to get better at using it, therefore could someone kindly share some assignments or real-world use examples with me?

Resolved! How to add the group by field filter in the dashboard in ServiceNow?

Hi Everyone,                   I have one requirement to filter the end date field of the hardware asset table using a group by along with a filter as this year and last year with it in the dashboard list widget. If anyone knows how to group by field...

PratikK098 by Tera Contributor
  • 600 Views
  • 2 replies
  • 0 helpfuls

Importing nested Json

Hey Community !!    I wanted to import nested Json into service now , it might be using etl Integration HUB or else using any REST API method .    Please share the necessary documentation/videos.      Thanks in advance.

rakeshkurma by Tera Contributor
  • 269 Views
  • 1 replies
  • 0 helpfuls

SNの機能不備について

リスト画面でグループでフィルターする際、虫眼鏡ボタン(リストから参照)で表示されたポップアップが数秒後に(またはカーソルをポップアップに合わせたり外したタイミングで)消えてしまう。同じ端末を用いる弊社数名でも同じ事象が生じており、原因を確認いただきたい。 ご参考)端末の仕様・ブラウザ:Edge・[設定] > [Cookie とサイトのアクセス許可] >  [すべてのアクセス許可]  > [ポップアップとリダイレクト] 許可済み、 [ブロック (推奨)] Offになっていることを確認済

ITOM & ACC discovery for databases

Hello community, I want to know if ITOM discovery or ACC can discover and offer information about database instances such as tables, views, and other details. Or do they only discover database instances without details?