Can you tell me the answer about CMDB

yuchen zhang
Tera Contributor

I am doing a test and I want to know the correct answer to the question shown below.
Thank you.

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3 REPLIES 3

Mary MCA MSW
Tera Contributor

Hello
1. Which of the following domains contains the optional SDLC component? - Build
2. which sell consume tables are not in CIs - Service
3. Are business applications operational ? - No
4. How do tables "Business Application and Application differ? - Design Vs. Technical Domain.
5. Which Services do Application Services underpin? -- Technical service

References:
Services and Service Offerings - Customer Success - ServiceNow
CSDM Table Names and Definitions Diagram | Quizlet
Business Application with Application Service Relationship - Data Foundations (servicenow.com)
It is time... CSDM 4.0 DRAFT White Paper - ServiceNow Community




 

 

satyac2
Tera Contributor

1. Which of the following domains contains the optional SDLC component? - Build
2. which sell consume tables are not in CIs - Service & Catalogs
3. Are business applications operational ? - No
4. How do tables "Business Application and Application differ? - CI vs Non CI

5. Which Services do Application Services underpin? -- Technical service & Business Services

6. Which domain does Business capability resides in ? - Design

7. What table is not a Foundational Domain table ? - specific tables like those related to application services, technical services, or servers

8. are service offerings required to connect technical or business service to application services in servicenow ? - Yes

9. what attribute is used to route a change in servicenow ? - Assignment Group

10. Which is a Sell/Consume persona ? - Business Relationship Manager

11. What are the 5 CSDM domains ? Build, Design, Foundation, Sell/Consume, Manage technical services.

AJ-TechTrek
Giga Sage
Giga Sage

Hi @yuchen zhang ,

 

As per my understanding, below is the explanation and correct answers.

 

1. Which of the following domains contains the optional SDLC component?


Answer: Build


Explanation:
* In CSDM, the “Build” domain includes optional SDLC data (e.g., stories, sprints, epics) — it’s where application development and agile planning data live.
* It’s optional because you don’t have to use SDLC data to manage services.

 

2. Which sell / consume tables are not in CIs?


Answer: Service & Request Catalog


Explanation:
* Tables like sc_cat_item (catalog items) are part of the Service Offerings domain — they sell and consume services but are not CIs in CMDB.
* CIs belong to technical or business service tables (cmdb_ci_service, cmdb_ci_business_app, etc.).

 

3. Are business applications operational?


Answer: No
Correct


Explanation:
* In CSDM, Business Application (table: cmdb_ci_business_app) is in the Design domain.
* They represent the intent to deliver value — not the live, running software.
* The running, operational layer is the Application Service (cmdb_ci_service_discovered) in the Technical Service domain.

 

4. How do tables "Business Application" and "Application" differ?


Answer: Design vs Technical Domain; CI vs Non-CI

Explanation:
* Both are actually CIs.
* Difference:
* Business Application → Design domain → functional, planned view of applications.
* Application Service or Application (cmdb_ci_appl) → Technical domain → operational, deployed instance (e.g., Tomcat, SAP runtime).

 

5. Which Services do Application Services underpin?


Answer: Both


Explanation:
* Application Services (technical) can underpin:
* Business Services (customer-facing)
* Technical Services (internal, shared)
* They provide the technical capability to deliver either type.

 

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