Hello Folks,Need your help on below. Business rule 'Check service name uniqueness' is on Application Service [cmdb_ci_service_auto] table. In the Utah release instance, the given business rule is now targeting the Application Service [cmdb_ci_service...
Hi CMDB/CSDM experts,As CMDB administrators one of the biggest challenges is, how do you prove that the CMDB is complete and accurate. Within my team we are very much struggling with this. We believe we are, but how do you prove this?So we are thinki...
Hello Team, How to create IRE rules to avoid duplicate CI creation ? I can see 3 CI created with same IP address, How Can we avoide creating duplicate CI ? Can you please some one help to create IRE rules to avoid duplicate CI creation. ThanksAshok
Hello Team,I'm New to ServiceNow. I have created 3 fields one is reference to cmdb_ci table and based on selected CI I want to Populate all parent CI and Child CI two different Fields and both are List collector field. can any one help me. @anillande...
We are trying to create reconciliation rules for Computer class to set the priority to SCCM for selected attributes. We first tried to import data through SCCM which updated the 'Discovery Source' field of the records to 'SCCM'. Later on, we tried to...
My goal is to configure Service Graph Connector for SCCM in our dev environment and take the configuration from there to test and prod. While doing the configuration I noticed that Graph Connector for SCCM configurations are captured only partially t...
I have data in an excel sheet which contains 5 columns. Each column represents a cmdb class. I want to upload the excel sheet using transform maps and then upload first column data into one target cmdb class and second column data into another cmdb c...
Hi, How do I know that the client instance is aligned to CSDM? What I have to check on instance to be sure CSDM framework is implemented right?Is there a plugin that should be installed? I'm aware of this CSDM plugin (for Data manager) but maybe the...
Hi Folks, what role is required to be able to create Business Applications? I've searched the documentation and I cannot seem to find this. Thanks in advance.
Hello, I have a question about the CMDB - CI Class: Scanner. This class is a child table from Imaging Hardware, and this is part of the Configuration Item Class. I'm wondering why the Scanner Class is separate and not a child class of the general Har...
Hi Experts, We are uploading data in CMDB(cmdb_ci) using data source ( Excel ).We observed that some assets are created automatically in 'alm_hardware' table. and not able to find how those are getting created multiple times in 'alm_hardware' table. ...
Looking for a list of servers not scanned by Discovery
What is CMDB class? Where to look for CMDB class in servicenow platform? Whats the difference between CMDB tables and classes?
I'm trying to determine if I could use ServiceNow to help manage the hundreds of toll free phone numbers (and possibly DIDs) that we use in our business. I'm looking for a way to track what phone numbers we have, who the carrier is, what client/use ...
Hi.So, I am working with a client that uses many integrations to keep their CMDB up to date. We had some issues with one of these integrations: WorkspaceOne, which consists of a Robust Transformer that is used to populated the handheld devices table....