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Forum Posts

ServiceNow Discovery Report

Hello Friends, I would like to prepare ServiceNow Discovery which shows me below:1. Total attempted IPs for discovery which responded2. IPs in CMDB , discovered at some point in time.3. IPs never discovered.4. IPs discovered incompletely. I feel that...

Resolved! Integration Rest API

I got a very common question, me working on Rest API integration, I recommended client using dedicated Mid Server for the Rest AP integration ( Airwatch ) for Prod, Dev and Test but client agreed saying that we can provide dedicated Mid Server for Pr...

Ragav4 by Tera Contributor
  • 3510 Views
  • 4 replies
  • 0 helpfuls

SG-SCCM Operating System (OS)

We just implemented the new SCCM Service Graph Connector (SG-SCCM) in development, upgrading from the legacy process.  The new SG-SCCM import uses a different OS name than the legacy and causes it to flip back and forth with Discovery.  Before moving...

garyminnick by Tera Contributor
  • 2798 Views
  • 8 replies
  • 5 helpfuls

What is effect of CI Relationship Type on Impacted Service ?

Hi,Case:I have a relation in cmdb_rel_ci between a certificate called CERT1 and a Business Service called SERVICE1.SERVICE1 is parent and CERT1 is child.Relation type is depends on:Used by.For me it means that SERVICE1 depends on CERT1, and if CERT1 ...

Archive Assets using the CMDB Data Manager

Hi, I would like to Archive the Assets using the CMDB Data Manager. Currently I am able to Archive all the Configuration Items. But I am not getting what class or rule should be applied to Archive the Assets. If anyone of you have tried Archiving the...

CMDBTASK generated on CMDB Data Management Task Control table

Hello!There is a new task generated on "cmdb_data_management_task" table. The policy of the task has the following Short Description - This policy is used by Dependent CI Management flow to delete dependent CIs which are orphaned. The CMDB policy typ...

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angelicaodnc by Tera Contributor
  • 4818 Views
  • 2 replies
  • 9 helpfuls

Resolved! Service graph connector for Infoblox connection is failing?

Hi, We are trying to retrieve IP address / IP subnets from Infoblox by using "Service graph connector for Infoblox " but test connection is failing with the following error.Error Info# Unable to make a connection with Infoblox please check the creden...

Vini by Giga Guru
  • 2431 Views
  • 4 replies
  • 0 helpfuls

Resolved! CMDB Relationship Editor

HI All, Currently we are having a Legacy Ci relationship editor for all the CI classes customer want to move form Legacy ci editor to CI Relationship, can we do this activity in bulk which can be applied for all the class, doing this manually will be...

spandana3 by Tera Contributor
  • 1057 Views
  • 2 replies
  • 1 helpfuls

Not able to clone PDI

Hi everyone, We have requirement to clone production instance to test instance in our project, though our management team ask to try cloning in PDI first and then replicate similar logic in Production and Test instance. I have taken the below steps i...

Resolved! No Errors appearing in Discovery Home

I have been trying to debug this issue with Discovery for a while now, discovery errors are still appearing in the automation_error_msg table however the error card in the Discovery > Home page still says 0 and I can't click on it to view anything. A...

Jbelter by Tera Guru
  • 3436 Views
  • 12 replies
  • 6 helpfuls