CI Identifiers

[Navraj]

Can anyone explain the following error message? This occurs whenever I try to create a new Identifier for the server listed on the form.

[Maik Skoddow]

Hi @Navraj 

wow, never had thought that I would see such a bad code created by ServiceNow. The reason: On client side it is not recommended to use GlideRecord to request data from the server. What exactly is causing the error is not clear. I guess it is the method "getMessage()".

But apart from that: The code checks whether there is already an CMDB identifier existing for the selected value at field "Applies to". If so, an error message is displayed.

So you can prevent the error if you do not try to save an identifier which is already existing.

Maik