Question: Is there a way to update a list of related service offerings in one place and dynamically popular these relationships across multiple services? Background: I have a primary service for general support. It is regularly updated with mapping ...
When creating a certification or attestation in Data Manager in CMDB Workspace using an On Demand schedule, where does one go to execute it?
Is there a way to configure the Azure Service Graph Connector to populate the Computer Class? VMs with desktop OS are being populated in the Windows Server or Server table.
Hi,Our org is in initial stage of setting up CMDB (manual data loads). They found lifecycle stage and status fields are not 100% matching to their needs and they want to settle with status field only.In future if they need they want to use those fie...
I’ve integrated ServiceNow with Qualys to sync server data using a graph connector. However, I’ve encountered a discrepancy: the CMDB server table in ServiceNow contains around 4,000 records, while Qualys only has 2,270 records. Additionally, I’ve ve...
I am trying to create a relationship between Class A CI and Class B CI via data received from source. I have created a JDBC connection by passing a SQL query to get the data from source database. I've also created a Robust transformer to transform t...
Currently, network stacked switch discovery is not populating the correct model id. We want to use OID 1.3.6.1.2.1.47.1.1.1.1.13 to discover correct model id. We tried to discover switch with this OID but it failed with the following error - Post-sen...
Hi Team, please suggest how to display ABC which is dropdown of Test choice (custom attribute) on the banner instead of Server as shown below
Hi, I was after some suggestions on how to provide a service for ordering consumables held in a stockroom.We are setting up a stockroom with lab consumables. Various labs require access to see what stock is available and then wish to submit an order...
Hi,i have custom fields (u_source,u_ci_owner_responsible,etc....) now i need to hide this fields in form view,list view,workspace view for all cmdb_ci tables and cmdb_ci child tables
We are using CMDB Workspace method to create CMDB Certification Tasks. So we created the Certification Policy and we are thinking of scheduling on a periodic basis. So here's my question: How can I can I create a report filter that only looks at the ...
When I'm looking at a CI that is flagged as a duplicate, I get a banner at the top indicating it's a duplicate and what it's a duplicate of. Is there a way that I can get to the associated De-Duplication Task from a duplicate CI? Alternatively, is th...
Confused! which product to use for CMDB audit or compliance? ServiceNow provides following pluginsDesired State Certification (com.snc.certification_desired_state)Activate: Architecture Compliance (com.snc.architecture_compliance)Activate: Data Certi...
Even after configuring the health inclusion rules, completeness, compaliance & CORRECTNESS also 3c's dashboard is not populating the score. Please find the screenshot below for the error I'm facing. thanks!
The "Orphan Relationships" report on the CMDB Relationship Health Dashboard shows "Failure threshold reached," even though the metric is set to the maximum available value. I also created "glide.cmdb.health.max_failure_threshold" and set it to a high...
