CMDB - CI Proposed Change
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
I have a request to enforce certain mandatory CI Relationships when submitting a proposed change for a CI. For example, our Servers require a relationship to an Application Service. I am not sure how this can be enabled using CI Class Manager, Suggested Relationships, or something else.
Ultimately I would like some visual cue to be present on the Proposed Change form for the CI indicating that this relationship is required.
If anybody has implemented this, please let me know how you did it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
29m ago
Out of the box, there is no direct way to do this. You can only filter in the CI dependency view and allow the user to select it. There is no way to make it mandatory.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************