CMDB - CI Proposed Change

andymcdonald
Mega Guru

I have a request to enforce certain mandatory CI Relationships when submitting a proposed change for a CI.  For example, our Servers require a relationship to an Application Service.  I am not sure how this can be enabled using CI Class Manager, Suggested Relationships, or something else.  

 

Ultimately I would like some visual cue to be present on the Proposed Change form for the CI indicating that this relationship is required.

 

If anybody has implemented this, please let me know how you did it.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @andymcdonald 

Out of the box, there is no direct way to do this. You can only filter in the CI dependency view and allow the user to select it. There is no way to make it mandatory.

 

DrAtulGLNG_0-1767136585634.png

 

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