CMDB Data Management Attestation task view

[SSaranya]

I am creating attestation task through CMDB Workspace - Data Manager. While opening the CIs to attest, the view that is enabled is "Explore CI"  by default. But I want to change it to CMDB Workspace View which I am unable to perform from workspace and UI builder. Tried to add the UI view for tables:

cmdb_data_management_task & cmdb_data_management_task_to_ci, but didn't work. Attached the screenshot of the default view: " Explore CI".

Please suggest any idea on this.

[AJ-TechTrek · Accepted solution]

HI @SSaranya ,

If i understand your issue correctly, below will help you on this.

Why you see "Explore CI" by default
* In CMDB Workspace (Data Manager), when you click on a CI from an attestation task (cmdb_data_management_task_to_ci table), it opens the CI in the "Explore CI" component.
* This is hard-wired into the workspace’s page definition — it uses the "CI Details" page mapping that points to Explore CI, not the standard CMDB Workspace CI View.
* Adding UI views at the table level (cmdb_data_management_task, cmdb_data_management_task_to_ci) doesn’t override this because workspace routing is handled in UI Builder page properties, not classic UI views.

Possible Solutions
1. Update Page Mapping in UI Builder
* Go to UI Builder → open CMDB Workspace → check the page for CI Details.
* By default, it’s set to use "Explore CI" page/component.
* You can duplicate that page and configure it to use CMDB Workspace CI View component instead.
* Then, update the navigation or context mapping in Data Manager workspace so CI clicks open your custom CI details page.

2. Override "Open Record" Action for CIs
* In Data Manager configuration (CMDB Workspace > Data Manager), look at the task-to-CI widget/component.
* That widget controls what happens when a user clicks on the CI.
* You can override its "Open Record" event to point to a different page (your custom CMDB Workspace CI page instead of Explore CI).

3. Workaround with Related Links (if direct override not feasible)
* If you don’t want to heavily customize, you can add a UI Action / Related Link on cmdb_data_management_task_to_ci records to “Open in CMDB Workspace CI View”.
* This at least allows users to jump to the CMDB Workspace View from attestation, even if default is Explore CI.

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[SSaranya]

Hi Ajay,

Thanks a lot for the response. I tried with the options given which needs little customization as the view should be available for many tables for attestation. But disabling the property: sn_cmdb_ws.explore_ci.record.enabled helps to view the CIs from attestation task in CMDB Workspace View 🙂