CMDB Data Manager in Workspace. Cannot find certification

[Chaz_]

Hi,

When using data manager within the CMDB workspace, I have tried to create a new policy.

However, I was expecting to see a policy type of ‘Certification’ but I could not see it. Only the other types such as Archive, Delete, Attest exists.

Does anyone know why ‘Certification’ is not showing?

I am trying setup a process to audit groups and members and audit groups where members have all left or manager has left. Any suggestions on this would be great.

Chaz.

[Community Alums · Accepted solution]

Hi @Chaz_ ,

Please refer to this thread: https://www.servicenow.com/community/cmdb-forum/how-to-create-new-policy-type-and-workflow-for-cmdb-...

[Shreya Jain1 · Accepted solution]

Hi @Chaz_, 

You need to upgrade 'CMDB Workspace' plugin to see certification policy type in workspace data manager. 

[Community Alums · Accepted solution]

Hi @Chaz_ ,

Please refer to this thread: https://www.servicenow.com/community/cmdb-forum/how-to-create-new-policy-type-and-workflow-for-cmdb-...

[Chaz_]

Is there plugin update which introduces the 'Certification' option? The above works though and I can see Certification OOB.

[Shreya Jain1 · Accepted solution]

Hi @Chaz_, 

You need to upgrade 'CMDB Workspace' plugin to see certification policy type in workspace data manager. 

[CCZMAX1]

Hi Shreya, do you know what version of the cmdb workspace that type 'certification' is introduced?  We are currently running Vancouver patch9-hotfix2b-07-22-2024 and it is not available yet.

Thanks

Max