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CMDB Health Dashboard for dynamic condition

jayachandra1
Tera Contributor

Hi All, We have a requirement for filtering CMDB Health Dashboard for the CI's which are owned by logged in user(dynamic condition).

To achieve this requirement, I have created a CMDB group and added Encoded query (Owned by "dynamic" me), however ServiceNow is not supporting Dynamic conditions for CMDB group with type "health".

 

Could you please provide your suggestions on how to achieve it.

 

3 REPLIES 3

SVimes
Mega Sage

It doesn't look like this is something achievable exactly as you describe. If the user is also a part of the group which manages the CIs, maybe you could filter to the Managed by group instead?

Sable Vimes - CSA | CAD | CIS-DF | CIS-ITSM

jayachandra1
Tera Contributor

Dear SVimes,

 

Thanks for your suggestions, we have achieved this with custom basic report module, instead of using CMDB Health Dashboard.

 

Best Regards,

Jay

SGienow
Tera Expert

Hello there..   WHile it doesn't answer your initial question, and you've gone with some custom reports, I would question what the business driver here is, and whether you've looked at Digital Portfolio Management at all?  That's a nicer, one-page-view to all the services etc in someone's portfolio, or in ones they create etc.