CMDB Ingestion of Configuration Item that have Duplicate Serial Numbers and Names

hcallen
Tera Contributor

We have an ask to start ingesting some CIs into the Computer class that have duplicate serial numbers and names in the source data. The source data cannot be cleaned up. The only unique identifier in the source is a Device ID that will be mapped to Correlation ID of the class. We have many other sources that ingest into the Computer class that have serial number and/or name as their unique identifier.

 

I would think if we added a new identification rule for Correlation ID that has priority over name and serial number would mitigate this issue. Is my understanding of identification rules correct?

 

Any insight on this problem would be appreciated.

 

 

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