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Resolved! Kubernetes Discovery - Relationships not showing

I've been tasked with setting up dependency views/relationship maps for Kubernetes by a user. Note, I have NO ACCESS to discovery settings and NO KNOWLEDGE of Kubernetes.   I can see in the Kubernetes configuration, that we have a Production Cluster ...

Tom104 by Tera Expert
  • 992 Views
  • 2 replies
  • 0 helpfuls

Resolved! Sccm graph connector is not collecting the IP address in computer class when we check cmdb_ci. Please help me with the exact process and SQL script to achieve it

Sccm graph connector is not collecting the IP address in computer class when we check cmdb_ci. Please help me with the exact process and SQL script to achieve it.   I integrated sccm and servicenow but i can see in cmdb_ci table that for "computer cl...

Nidhi Priya1 by Tera Contributor
  • 3328 Views
  • 3 replies
  • 0 helpfuls

Replace SCCM with inTune

SCCM is getting deprecated by Microsoft and there is a need to upgrade to Intune. To populate the ServiceNow CMDB with personal devices, it is required to use the Service Graph connector for Microsoft Intune. I want to know if this will require a pur...

Dorothy by Tera Contributor
  • 3088 Views
  • 5 replies
  • 3 helpfuls

How to identify SOX systems in CMDB?

What is the best practice about identifying Business applications and CMDB CIs that are subject to SOX controls? Is information object the right place for that?

Flavio9 by Tera Contributor
  • 1028 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to remove "Add CI Relationship" button based on permissions?

Hi there, We currently have a situation where users with the service_editor role are able to modify CI relationships on the CMDB. I have locked this down using create and write ACLs on the cmdb_rel_ci table. While this does work, the "Add CI Relation...

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UKRCmadams by Giga Contributor
  • 2847 Views
  • 5 replies
  • 3 helpfuls

Resolved! Automated Follow On Task assignment in Scripted audits

Hi community,   I tried to implement some scripted CMDB Compliance audits. It works fine to great Follow On Task when a test failed.  What's not working is the assignment of the Follow-On task with the settings made in the audit record: All tasks ar...

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