Create a CMDB remediation rule
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05-18-2026 12:27 AM
On Zurich version, I can't find any way to create a classic workflow in order to configure a CMDB remediation rule as it requires a workflow referencing the wf_workflow table not the flow designer.
Any clue?
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05-18-2026 03:50 AM
Hi @ahmedaldorr ,
I think it is present in the Zurich release as well just search for Workflow Editor in the all navigator.
or else try "https://<instance_url>.service-now.com/workflow_ide.do?sysparm_nostack=true&sysparm_use_polaris=fals..."
Hope this Helps you, if it helped you please mark it as helpful and accept the solution.
Regards,
Vishnu
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05-18-2026 03:54 AM
Yes it's there, but redirect me to the flow designer
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05-18-2026 03:56 AM
Can you try once with the url which i gave?
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05-18-2026 04:01 AM
Below are the snippets of my PDI which is in the Australia release