Created Technical Service instance for Neatbars but when Dynamic CI group is attached...

Alex Wohl
Tera Contributor

8 hours ago

Created Technical Service instance for Neatbars but when Dynamic CI group is attached the Instance morphs into a Dynamic CI Group

AlexWohl_3-1768516751540.png

 


Is this expected behavior?

AlexWohl_1-1768516468747.png In the Relationships Standards there are 0 rels between Dynamic CI groups and any Service Instance

AlexWohl_2-1768516545097.png

Any experience with this ? Please and Thanks

 

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Tony Branton
ServiceNow Employee

8 hours ago - last edited 8 hours ago

Technically, it's a Dynamic CI Group with the Service Classification set to Application Service. 

Confusing yes, since you're starting with creating a new Application Service and populating it with a Dynamic CI Group.  To all intents and purposes it's treated as an Application Service. 

If you want to use the Dynamic CI Group for a Technical Service don't use the Application Service wizard - you should use Service Builder or create it from the cmdb_ci_service_technical list.

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