CSA

prakhar1212 · ‎06-03-2025

I need help with this question !!

Dr Atul G- LNG · ‎06-03-2025

A. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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prakhar1212 · ‎06-03-2025

Can you please explain to me how "A" is the answer because My Groups Work list shows tasks assigned to your groups, not just unassigned ones

Dr Atul G- LNG · ‎06-03-2025

Sorry answer is C. Manager is not part of SD group.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hristo Ivanov · ‎06-03-2025

It's A cause this is the filter OOTB when you click on my groups work