All, I get an Excel file from a Computer vendor containing all the fields I need to create assets from that file. Each new Asset also creates a record on CMDB_CI_COMPUTER and all of the fields we need are populated.I have an issue with the Cost field...
I'm not sure if this is the correct forum, but here we go:I am trying to build a Database View that shows:Servers Related to Application Services that again is related to Business Applications.I am using the cmdb_rel_ci for relations:It will not work...
Hello,Can you please help me with the below request?How I can inactive Model categories under Product Catalog > Product Model > Model CategoriesI wanted to inactive highlighted one because it doesn't have any value in it. Thanks
Hi Everyone, What does "last scanned" attribute stands for SG-SCCM Software Data Source ?It is not documented anywhere in ServiceNow documentation. My understanding is : It is timestamp when SCCM scanned that software successfullyBelow is database q...
I'm currently getting buy-in from our Senior Management regarding the CMDB, however I cannot for the life of me understand where the following fits in:On our Incident table, each incident has a "Configuration Item" field (Presumably, this is the "App...
To update the "Publish" UI action on the kb_knowledge form to maintain the current pages as the redirect, . The "Publish" UI action can only be seen by Admin, KB Owner, and revisor by default. When a user clicks "Publish," it sets the article in a st...
When i ran the discovery, am facing this issue for network switch, (CMDB Identification Error: Update failed with error: Error occurred during commit). so please help with the proper guidelines how to resolve this issue.
While executing cloud resource discovery we are receiving the error "Uncompleted partial payloads persisted in Discovery flow" - For Virtual Machine pattern. Due to this we are unable to fetch the all the records.
Many ServiceGraphs use IntegrationHub ETL for mapping data to CI's. Relationships are added and updated reliably. Example is the Meraki ServiceGraph which uses a single IH-ETL flow to process Organization, Network and Device information (all parent -...
Hi, Has anyone worked on integration with Whatsup Gold with CMDB to get Network class details.
Hi folks, I have come across a sort of wierd ask from one of my stakeholders related to storing the data in CMDB. Currently, we have majority of CIs following the below naming convention and associated with respective locations<AppName> + <Location A...
Hi i am deleting some records from cmdb_software_product_model and got following error, Background message, type:error, message: SoftwareModelName is not allowed because it is referenced in record SoftwareModelName within the Base Configuration Item ...
how does adding a condition on a notification stop the flow or re-start the flow. I am not trying to stop the notification from triggering I am trying to pause the flow when the notification is sent so that only proceed in the flow (generate the appr...
Hello Can any one help me in this, For compliance audit score the score is coming to me in minus or it is coming 100% in green with no value in denominator. In audit rule when I create an audit rule with audit "type= compliance " , it is coming in mi...
Hi, I've set up our SCCM integration and we've been pulling data for quite some time now. The CI data mostly looks good, however we noticed that a bunch of models were created without assets under the manufacturer (Standard Disk Drive), which I now r...
