CSA

prakhar1212 · ‎06-03-2025

I need help with this question !!

Dr Atul G- LNG · ‎06-03-2025

A. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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prakhar1212 · ‎06-03-2025

Can you please explain to me how "A" is the answer because My Groups Work list shows tasks assigned to your groups, not just unassigned ones

Dr Atul G- LNG · ‎06-03-2025

Sorry answer is C. Manager is not part of SD group.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Hristo Ivanov · ‎06-03-2025

It's A cause this is the filter OOTB when you click on my groups work